Spotlight on Human Error – The First Principle of HOP
At G.R.I.T., we know that people don’t come to work to make mistakes so why do errors still happen, even among the most skilled, experienced professionals? This month, we’re exploring the first principle of HOP: Human error is normal. Drawing on the science behind how our brains process information through fast (System 1) and slow (System 2) thinking, we reveal how our built-in shortcuts, designed for efficiency, can lead to the very slip-ups we work hard to avoid. By understanding the evolutionary architecture of the human brain and how it filters, deletes and distorts information, we can start to design better systems that support decision-making, reduce error traps and create safer, more resilient workplaces.
HOP TOPIC INSIGHT
Why Even Brilliant Minds Make Mistakes
Phil Gilling, Director of Learning & Development at G.R.I.T. introduces Systems Thinking in the context of Human Error.
Human error is often a result of how our brains are wired to think. Phil further explores the concept of Systems Thinking and how understanding the way we process information can help reduce errors and improve performance in the workplace.
What you need to know: Behavioural Safety
In this episode of The Leading Factor Podcast, Teresa Mullen, G.R.I.T.’s CEO, is joined by Dr. Dominic Cooper, one of the world’s foremost experts in Behavioural Safety. A Business Psychologist, Safety Professional, and former Professor at Indiana University, Dr. Cooper has spent over two decades implementing behaviour-based safety processes across the globe. Together, they explore what really drives safe behaviour and how we can prevent serious harm in the workplace.
Webinar Recording: Human Error in Construction
A third of all serious workplace injuries and fatalities in the UK happen in construction and human error is often named as the root cause. But are we truly tackling the issue, or just scratching the surface? In this thought-provoking webinar, we explore, in-depth, human error and challenge whether the industry’s multi-million-pound investments are targeting the right solutions.
If you work in leadership, safety or operations, this is one not to miss and you can watch the recording right now. Hosted by Teresa Mullen with Guest Andy Richardson.
Going Beyond the First Principle of HOP
To reduce error we must shift how we think about mistakes and embrace all five principles of HOP.
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Error is normal
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Blame fixes nothing
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Context drives behaviour
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Learning is vital
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How we respond matters
Interested in learning more about HOP? Read more over on our website here.
We offer a range of courses from e-learning, open courses or in-house options tailored to your industry.
Our next Open HOP Practitioner Course is coming up 25 -29 August in Denver, Co with G.R.I.T. COO, RJ Jubber.
Thanks for reading and watching! We’ll be back next month with more insights. In the meantime, we’d love to stay connected, follow us on LinkedIn and subscribe to our new YouTube channel where we will keep you updated on news, insights, webinars and developments.
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