Training courses

Learning Teams

Learning Teams are a worker-focused engagement approach to problem identification and resolution, exploring and learning from normal work and operational innovation to support continuous improvement of operational excellence.
The 2 day facilitation concentrates on the theory then practical hands-on training.
The optional third day provides an opportunity to review your organisation’s existing investigation processes as this helps to develop clear ways to integrate the HOP approach. 

Course Details

Duration: 2 day or 3 day 

Delivery Method: Optional Self-paced eLearning Intro then In-person classroom 

Location: In house/ venue

Dates: On demand

Cost: 2 days £8,800 (up to 16 people)

Optional, additional day: £4,400

Optional e-learning Introduction £35/delegate

Suitable for

Course Programme

An optional eLearning module covers the basic concepts and structure of Learning Teams and prepares the delegates for the classroom sessions enabling deeper understanding from the start.
This classroom workshop develops the delegates to a high level of organisational maturity in understanding the principles of an Appreciative Inquiry approach to a facilitating a Learning Team event.

What is covered:

  • An exploration of the principles of Learning Teams
  • Traditional Investigations vs. Learning Teams
  • Preparing for a Learning Team event
  • The Paradigm HP Learning Teams Framework
  • Stakeholder Management and Involvement
  • Learning from Normal Work
  • The Paradigm HP OPTIC model
  • Capturing and embedding the learning

Learning Outcomes

  • Delegates will learn how to facilitate Learning Team events with small groups of workers. They will learn how facilitate conversations between those that do the work and those who design the work.
  • They will learn how to learn from ‘normal work’ by sharing workplace intelligence and to facilitate the co-designing of improvements in workplace systems and processes.
  • Delegates will also understand how to improve the overall operational learning, from resolving persistent problems, to capturing the learnings from unexpected successes.
  • They will be able to ensure that everyone involved in the group is included in the learning conversation. They will be able to produce a comprehensive report detailing the learning extracted during the session and how this can be used within the organisation to improve operational performance.

Interested in this course?

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