Introduction to HOP
Course highlights
- 1 Day
- HOP Courses
- Classroom delivery
Course summary
The 1-day Introduction to Human and Organisational Performance (HOP) is the perfect first step on your HOP journey. This highly engaging course is run as an interactive workshop where we explore the theory, principles, and concepts of HOP and how these can transform your organisation.
Course details
Following this course, you will start to view your workplace differently, where failure and blame are seen as opportunities for learning.
This course you will introduce you to:
1. What is HOP and how does transform you workplace?
2. The 5 principles of HOP
3. The Organisational Drift model and explore examples of drift in your operations
4. Understanding Human Error and system resilience
5. The difference between error, drift and violation
6. An overview of the HOP tools and techniques to help drive improvements
7. An exploration of the best starting points in your organisation
Delegates will explore the mindset shift that HOP provides and its impetus for positive change.
The highly interactive nature of the course generates rich discussions that make the delegates see their workplace in a different way.
This provides an effective springboard for organisations to see how HOP can generate improvements to workplace culture, resilience, efficiencies and safety.
Learning Outcomes
- Describe the fundamentals of HOP
- Outline basic ways the 5 Principles can be employed
- Describe the difference between Work As Imagined and Work As Done
- Recognise the fundamentals of Organisational Drift
- Identify the factors influencing Org Drift
- Describe Immature vs Mature organisations
- Outline the fundamentals of Drift versus blame (Just culture)
- Outline the importance of fixing the system not the worker
- Describe basic HOP tools
- Outline a organisation's typical HOP journey
Who this course is aimed at, or we feel suitable for
Course
Introduction to HOP
Location
- Royal Leamington spa - Woodland Grange
Date
- September, November
Duration
- 1 Day
Cost
£240.00
Ex VAT.
English (UK) 
English 